Privacy Policy
Last updated: March 21, 2023Thank you for entrusting Gem Primary Healthcare, LLC with one of the most personal areas in your life – your healthcare. This is a serious responsibility that we do not take lightly. Technology is ever transforming in healthcare. Together we will continue to learn how to better manage our health, wellness, and human performance through technology.
Our Privacy Policy is part of our approach to transparency and protection of your personal information. Our Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Terms Feed Privacy Policy Generator.TermsFeed Privacy Policy Generator.At Gem Primary Healthcare, LLC., We
- believe your personal information belongs to you
- will be transparent about the data we collect from you, and how that data will be used within our control
- we build privacy and security protections into the products and services
- we design we protect the data we collect
Interpretations
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.Definitions
- Contact information and preferences such as name, email address, mailing address, phone number, and emergency contact information.
- Account information such as any username, email and password that you may select in connection with establishing an account on Our websites or mobile apps.
- Biographical and demographic information such as date of birth, age, photo, gender, ethnicity, marital status, and sexual orientation. In certain circumstances, we may also collect Personal Information about parents, children and legal guardians.
- Financial and payment information such as information we need to complete a transaction, like a credit card number. If you apply or participate in one of our Plans, we may also collect information to verify your eligibility in the program.
- Internet and social media activity such as your Internet Protocol (“IP”) address, browsing history, your search history, social media handle and information on your interaction with GEM PHC and our advertisements. If you are accessing GEM PHC websites from your mobile device, you may also choose to provide us with location data.
- Health information relating to your health status including information related to your physical or mental health or conditions and diagnosis, genetic information, family medical history and medications an individual may take, (including the dosage, timing, and frequency collect in connection with managing care of our clients, providing patient referrals, providing patient support programs, distributing and marketing our services and products, managing compassionate use and tracking adverse event reports.
- Other personal information collected online or offline to help us better identify and offer Services and information that we believe may be of interest to you or help us better understand your experience with our company.
- Communication with GEM PHC including interactions with us and contacts through social media channels.
- Inferences drawn from any of the Personal Information described above to create a profile about an individual’s preferences, behavior, characteristics, and attitudes.
- Any information you choose to provide about yourself or your household.
- Usage Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
Usage Data
- Sensitive Personal Information
Some of the Personal Information GEM PHC collects may be considered “Sensitive Personal Information” or “sensitive data”. Sensitive Persona; Information means Personal Information that reveals a consumer’s social security number, driver’s license, state identification card, or passport number, account log-in, financial account number, debit card number, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin, religious beliefs, or union membership; contents of email or text messages; genetic data. Sensitive Personal Information also includes processing of biometric information for the purpose of uniquely identifying a consumer and Personal Information collected and analyzed concerning a consumer’s health, sex life, or sexual orientation. GEM PHC may use Sensitive Personal Information for a specific purpose such as processing transactions or mandatory reporting.
Tracking Technologies and Cookies
How does GEM PHC collect Personal Information? GEM PHC collects Personal Information online and offline in a few different ways: - Personal Information that you provide. We may collect Personal Information and other information that you provide when you use our Services. With yourpermission, we may also collect data from other sources like a device or social media account. Such information may include, but not limited to contact information (such as your name, postal address, e-mail address, telephone number, user ID and password), date of birth, professional credentials, experiences, activities, skills, preferences, hobbies and interests.
- Personal Information from public or third-party sources. We may collect data from public sources including, but not limited to, social media and other websites that enable social sharing. We may also collect
- Personal Information from government agencies, public or third party information sources, third party service providers, or business partners. In addition, we also may collect information from industry and patient groups and associations or combine information we have collected from multiple sources.
- Personal Information collected from devices you use to connect with us or use our Services. GEM PHC collects data through our websites and automatically from your devices you use to connect to our Services. For more information about this, please see our “Cookies” section below.
- Personal Information collected when you make a purchase. When you make a purchase on our website or in -person, we will collect Personal Information to process, fulfill, and ship your order.
- Personal Information collected with business partners. We sometimes work with other organizations to provide you with our Services. When that happens, we require information be protected.
- If you choose to submit any Personal Information related to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You agree that we are not responsible for any acts or omissions by social media providers.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:- Security and fraud protection. We may use Personal Information to monitor, detect and prevent fraud and improper or illegal activity and protect you, Abbott, other customers, and the public. We also use data to secure our online Services including our network, websites, and apps. Security and fraud protection. We may use Personal Information to monitor, detect and prevent fraud and improper or illegal activity and protect you, Abbott, other customers, and the public. We also use data to secure our online Services including our network, websites, and apps.
- Comply with law. We may use Personal Information to comply with applicable law, comply with GEM PHC’s legal and regulatory obligations, and defend ourselves in litigation and investigations and to prosecute litigations. Comply with law. We may use Personal Information to comply with applicable law, comply with GEM PHC’s legal and regulatory obligations, and defend ourselves in litigation and investigations and to prosecute litigations.
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
- For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
- For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. Our Service may give You the ability to delete certain information about You from within the Service. You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us. Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.Children’s Privacy Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.Contact Us
If you have any questions about this Privacy Policy, You can contact us:- By email: support@gemprimaryhealthcare.com